Your privacy matters to us. This policy explains what information we collect, how we use it, and how we keep it safe. By using drafd.in or placing an order with us, you agree to the practices described here.

Information We Collect

When you shop with us or get in touch, we may collect:

• Name, email address, phone number, and shipping or billing address
• Payment information — processed securely through our payment partner. We do not store card details.
• Order history and product preferences
• Device and browsing data via cookies, to improve your experience on our site
• Messages you send us through contact forms or email

How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Send order confirmations, shipping updates, and delivery notifications
• Respond to queries and provide customer support
• Improve our website and understand how our customers shop
• Send occasional updates about new collections or offers — only if you have opted in

Cookies

Our website uses cookies to personalise your experience and analyse traffic. You can control cookie settings through your browser at any time. Disabling cookies may affect how some parts of the site function.

Data Security

We take reasonable steps to protect your personal data from unauthorised access, loss, or misuse. All transactions are encrypted using SSL (Secure Socket Layer) technology.

Third-Party Services

We use trusted third-party services to operate our store — including payment processors and shipping partners. These services have their own privacy policies and handle your data only as needed to complete your order.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time via the unsubscribe link in every email

To exercise any of these rights, write to us at hello@drafd.in.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to check back periodically.

Contact

Questions about privacy? We will respond within 2 business days.